Terms and Conditions

Last Updated: 12/19/2025

1. Introduction

Welcome to Microverse Labs LLC ("Microverse Labs," "we," "us," or "our"). These Terms & Conditions ("Terms") govern your access and use of our websites microverselabs.com, heydriva.com, autobot.microverselabs.com, findcara.com, and cara.microverselabs.com, and any related applications, software, tools, and services (collectively, the "Services").

By accessing or using our Services, you agree to these Terms. If you are using our Services on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you must not use our Services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the Services after any updates means you accept the revised Terms. If you do not agree, you must stop using the Services.

3. Access & Use of Services

3.1 License & Restrictions

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services in compliance with these Terms.

You must not:

• Copy, modify, or create derivative works of the Services.
• Reverse engineer, disassemble, or attempt to extract the source code.
• Rent, lease, sell, sublicense, or distribute the Services.
• Use the Services for unauthorized advertising, spam, or any illegal activity.
• Interfere with or disrupt the Services' functionality.
• Engage in abusive, harmful, or excessive usage that may negatively impact the Services or other users.
• Use our Services through AI platforms in ways that violate the AI platform's terms of service.
• Attempt to export or bulk-download vehicle data through AI platform conversations.
• Use AI platforms to systematically collect or aggregate vehicle listing information.

3.2 Usage Monitoring & Throttling

We monitor usage patterns to ensure fair use and security. We reserve the right to:

• Track usage metrics, activity logs, and interaction patterns.
• Rate-limit or throttle access for users engaging in excessive or abusive behavior.
• Suspend or terminate access if we determine that a user is violating these Terms or engaging in harmful activities.

Abusive behavior includes, but is not limited to: automated scraping, denial-of-service attacks, spam, and attempts to circumvent security measures.

4. User Accounts & Authentication

4.1 Account Creation

To access certain features, you may need to create an account. We currently use Google OAuth as our exclusive authentication method. By signing in with Google, you authorize us to receive your email address, name, and profile picture from Google.

You agree to:

• Provide accurate and up-to-date information.
• Keep your login credentials secure.
• Notify us immediately of unauthorized access.
• Maintain the security of your Google account, as it controls access to our Services.

We are not responsible for unauthorized use of your account.

4.2 Termination of Accounts

We may suspend or terminate accounts for violations of these Terms, illegal activity, or security risks.

5. Payments & Fees

Some Services may require fees or subscriptions. By using paid features, you agree to:

• Pay all applicable charges on time.
• Provide valid payment details.
• Accept that all payments are non-refundable unless stated otherwise.

We reserve the right to modify pricing and payment terms.

6. Intellectual Property

All intellectual property in the Services—including software, logos, trademarks, and content—is owned or licensed by Microverse Labs. You do not acquire any ownership through your use of the Services.

You may not:

• Use our trademarks without permission.
• Copy or reproduce content beyond permitted use.

We reserve the right to take legal action for intellectual property violations.

7. Privacy, Communications & Confidentiality

7.1 Privacy Policy

Our Privacy Policy explains how we handle personal data. By using our Services, you consent to our collection, use, and sharing of your information as described in the Privacy Policy.

7.2 Communications Consent

By creating an account and using our Services, you expressly consent to receive communications from us, including:

• Operational emails: Account notifications, security alerts, and critical service updates.
• Product updates: Feature announcements, improvements, and new offerings.
• Feedback requests: Surveys, user research invitations, and product improvement requests.
• Marketing communications: Promotional offers, newsletters, and product information (you may opt out of these).

You may opt out of non-essential marketing emails but cannot opt out of operational communications while maintaining an active account.

7.3 Confidentiality

You agree:

• Not to disclose confidential information you access through the Services.
• To follow all applicable data protection laws.

We take reasonable security measures, but we do not guarantee that our Services are completely secure from cyber threats.

8. Acceptable Use Policy

You must not use our Services for:

• Fraud, hacking, or malicious activity.
• Sending spam, phishing, or misleading messages.
• Violating any local, state, or federal laws.
• Collecting data from users without their consent.
• Attempting to generate, solicit, or distribute harmful, abusive, illegal, or inappropriate content.
• Circumventing content filtering, security measures, or usage limits.

8.1 Content Filtering & Guardrails

We implement automated content filtering and guardrails to detect and prevent abusive, harmful, or inappropriate content. The Services may:

• Block or filter requests that violate our policies or applicable laws.
• Refuse to respond to prompts deemed harmful, illegal, or abusive.
• Flag suspicious activity for review.

We reserve the right to block or suspend users violating this policy.

Fair Housing Compliance:

Our Services are designed to comply with Fair Housing laws. You agree not to use search criteria or requests that discriminate based on race, color, religion, sex, national origin, familial status, or disability. AI platform integrations include guardrails to prevent discriminatory requests.

8.2 Third-Party AI Platform Usage

When accessing Cara through third-party AI platforms (such as OpenAI ChatGPT):

You Acknowledge:

• Your use of AI platforms is subject to both our Terms AND the AI platform's terms.
• AI platforms may suggest or recommend Cara based on your conversation context.
• Vehicle search results are provided by Cara's servers, not generated by the AI platform.
• You must comply with the AI platform's usage policies when using Cara through their services.

Prohibited Uses via AI Platforms:

• Attempting to extract bulk vehicle data through repeated queries.
• Using automated tools to access Cara through AI platforms.
• Circumventing any rate limits or access controls.
• Attempting to use AI platform conversations to reconstruct our database.

Data Handling:

• Vehicle data displayed in AI platforms remains subject to our licensing terms.
• You may not redistribute, scrape, or commercially exploit vehicle listings accessed through AI platforms.
• Screenshots or exports of vehicle data are for personal, non-commercial use only.

Platform Compliance:

We comply with OpenAI's usage policies and app guidelines. Our integration is designed to protect user privacy, provide accurate and helpful vehicle information, and respect intellectual property rights of data providers.

9. Third-Party Links & Services

Our Services may contain links to third-party sites. We do not control or endorse third-party content, and we are not responsible for their privacy policies, security, or practices.

Use third-party services at your own risk.

10. Indemnification

You agree to indemnify and hold harmless Microverse Labs from any claims, damages, or legal fees arising from:

• Your misuse of the Services.
• Violations of these Terms.
• Any unauthorized access or security breaches related to your account.

11. Disclaimers & Limitations of Liability

11.1 No Warranties

The Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee that:

• The Services will always be available, uninterrupted, or error-free.
• The Services will meet your specific needs or expectations.
• AI-generated responses will be accurate, complete, or reliable.
• Data will be preserved without loss or corruption.
• The Services are free from bugs, errors, or security vulnerabilities.

11.2 AI-Generated Content Disclaimer

Our Services utilize artificial intelligence (AI) to provide vehicle recommendations, pricing information, and other guidance. You acknowledge and agree that:

• AI responses may contain errors, inaccuracies, or outdated information.
• The Services do not provide legal, financial, or professional advice. All guidance is informational only.
• Information provided about vehicles, pricing, financing, and dealerships is not a binding quote or guarantee.
• You are responsible for independently verifying all information before making any purchasing or financial decisions.
• We are not liable for decisions made based on AI-generated content or recommendations.

Always consult with qualified professionals (legal advisors, financial planners, automotive experts) before making significant decisions related to vehicle purchases, financing, or contracts.

Third-Party AI Platform Disclaimer:

When you access Cara through AI platforms like ChatGPT, responses are generated through a combination of our vehicle data and the AI platform's language processing. Neither Cara nor the AI platform guarantees:

• Complete accuracy of vehicle availability or pricing.
• That all relevant vehicles matching your criteria will be displayed.
• That natural language interpretation of your request is correct.

Always verify vehicle information directly with the seller before making any purchasing decisions.

11.3 Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

• Indirect, incidental, special, or consequential damages.
• Loss of profits, business, data, or reputation.
• Unauthorized access to your data.
• Inaccurate AI responses or recommendations.
• Decisions made based on information provided by the Services.

Our total liability is limited to the amount you paid for the Services in the past 12 months.

11.4 Vehicle Data Accuracy

Vehicle listing information displayed through our Services is provided by third-party sources and is subject to the following limitations:

• Not Real-Time: Data may be delayed and not reflect current availability.
• Third-Party Sourced: We rely on dealers and data providers for accuracy.
• No Guarantee: We do not guarantee the accuracy, completeness, or reliability of any vehicle listing.
• Price Changes: Prices are subject to change without notice.
• Independent Verification Required: You must verify all information with the seller before purchase.

We are not a dealer and do not sell vehicles directly. All vehicle transactions are between you and the respective dealership or seller.

12. Arbitration & Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any related matter shall be resolved exclusively through binding arbitration in the state of Georgia, under the rules of the American Arbitration Association (AAA).

• Arbitration shall be conducted in Atlanta, Georgia before a single arbitrator appointed in accordance with AAA's rules.
• You waive the right to bring any claims as a class action, collective action, or representative action against Microverse Labs.
• The arbitrator shall have the authority to award legal and equitable relief, but shall not have the authority to award punitive damages.
• Each party shall bear its own legal fees, except as required by law.

Exception for Injunctive Relief

Notwithstanding the above, Microverse Labs may bring claims for injunctive relief (e.g., intellectual property protection, fraud prevention) in the state or federal courts of Georgia, and you consent to the exclusive jurisdiction and venue of such courts.

13. Termination of Services

We reserve the right to suspend or terminate Services at any time, including but not limited to:

• Breach of these Terms.
• Violations of laws or regulations.
• Security risks or fraud.

Upon termination:

• Your access to the Services will cease.
• Certain obligations (e.g., confidentiality, intellectual property rights) will survive termination.

14. Governing Law

These Terms are governed by the laws of Georgia, without regard to conflicts of law principles.

If any provision is found invalid, the remaining Terms still apply.

15. Contact Information

For any questions about these Terms, please contact:

📧 Email: team@microverselabs.com

📍 Address: Microverse Labs LLC, 67 Weatherby Street, Atlanta, GA 30316